Choosing between Chatbase and Crisp for your agency? Both are popular choices. Chatbase starts at Free / $19+/mo and is best known as Build a custom AI chatbot from your content. Crisp starts at Free / $45+/mo and is All-in-one messaging and support suite. Below is a side-by-side breakdown of features, pricing, pros, and cons to help you decide which fits your agency's workflow and budget in 2026.
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Chatbase
Build a custom AI chatbot from your content.
Free / $19+/mo
👍 Pros
- Train on client content fast
- Easy embed
- Great upsell for agencies
👎 Cons
- Message credit limits
- Newer, evolving product
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Crisp
All-in-one messaging and support suite.
Free / $45+/mo
👍 Pros
- Flat pricing (not per-seat)
- All-in-one suite
- Good free tier
👎 Cons
- AI features still maturing
- Can feel feature-dense